What People Say About Us

Although our contact with Excell was only for a couple of months, the care they provided for our elderly Mum in her home was appropriate, caring and professional. The Team in the office guided us carefully to ensure the correct level of care was given, at the same time as ensuring a daily record of care was kept and accessible/viewable by us at all times. Unfortunately our Mum passed away a few weeks ago. Not only were the team very supportive but we even received a condolence card from them to express their own thoughts. Brilliant and very well received by us all in the family.
Thank you to all the team and specifically the care team for their support to our Mum. You lifted her spirits when you visited, I'm sure she did most of the talking!
Difficult times to manage care in the community, Excell did a fantastic job in our experience.
Thanks everyone.

Andy Brown   

Many thanks for your help and support in caring for our beloved mother. The care provided by everyone has been exemplary and to a very high standard, the staff should be very proud of this.

It's a pity we had not found Excell many years ago for Janet's care. It would have saved us alot of grief and heartache. We will all miss the amusing little chats.


I have no hesitation in recommending this company. Excellent, reliable support from professional caring staff. Thank you.

Kath Dale   

Thank you so much for providing care over the last few weeks, The family say they have absolutely loved every minute! I hope to work with you again in the future.

Marianne Hitchen - Care Manager,    Community Learning Disabilities Team   

Thank you for all the help I have received from Excell Home Care,.

Lilian Blackwell    Service User   

I have had several care companies working with my son and I have to say these are the best by far. The team are all very approachable and if I have any queries Dawn and her team act fast to put my mind at rest. Dawn and her team put my sons care first. They always make sure his needs are met and if he has any concerns they always put his mind at rest. We had many issues with other care companies. They left him dirty and stressed. Often turning up late or not at all. If anyone out there is looking for a care company who actually Do care please get in touch with this company and have a chat. If they can meet your needs I promise you won't be unhappy with them. Dawn you run a tight caring ship and I will always recommend you.

Denise Platts    Service Users Mum   

I am writing to thank you all for the way you cared for my mum, your kindness and compassion was much appreciated and complimented the professional service you provided. You greatly eased the pressure and I would happily recommend Excell Home Care to anyone looking for a care team.

Jane Hill    Service Users Daughter   

Thank you for your service that you and your staff have provided for my mother, I'd like to personally thank you for the consideration that your staff provided, I won't hesitate in recommending Excell Home Care in the future.

Mark Scatchard    Service Users Son   

Thank you for all your support, sad to go but one of those things.

Andy    Service User   

Thank you for all your help.

Alice & Family    Service Users Family   

I only have praise and gratitude for the wonderful work you and your staff have done for my father, thank you again for your kindness towards him, me and my family. You was the light at the end of a very long tunnel and for that we give you our thanks.

Brian Furness    Service Users Son   

I would not hesitate to approach Excell Home Care again to provide the care for my father.

Thank you for all you and your staff have done.

Vikki William's    Service Users Daughter   

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